Privacy policy
Introduction
Welcome to Chillab (the "Website"). At Chillab, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website.
Information We Collect
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Personal Information: We may collect personal information such as your name, email address, phone number, and shipping address when you create an account, place an order, or subscribe to our newsletter.
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Payment Information: We do not store your payment information on our servers. All payment transactions are securely processed through third-party payment processors.
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Usage Information: We may collect information about how you use our website, including your IP address, browser type, device type, and pages visited, to improve our services and enhance your browsing experience.
Cookies and Similar Technologies
We may use cookies and similar technologies to collect information about your browsing behavior on our website. Cookies are small data files stored on your device that allow us to recognize your preferences and track your interactions with our website.
How We Use Your Information
We may use your personal information for the following purposes:
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To process and fulfill your orders and provide customer support.
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To send you promotional offers, newsletters, and marketing communications (you can opt-out at any time).
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To improve our website, products, and services based on your feedback and browsing behavior.
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To detect and prevent fraud or unauthorized access to our website.
Sharing Your Information
We do not sell, trade, or disclose your personal information to third parties for their marketing purposes. However, we may share your information with trusted service providers and partners who assist us in running our business, such as shipping companies and payment processors. We ensure that these third parties comply with our privacy standards and use your information only for the intended purpose.
Security Measures
We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Your Rights and Choices
You have the right to access, correct, or delete your personal information at any time. You can also opt-out of receiving marketing communications from us. To exercise your rights or update your preferences, please contact us at hello@chillab.net.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The latest version of the Privacy Policy will be posted on this page with the updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@chillab.net.
By using our website, you agree to the terms of this Privacy Policy. Please read this policy carefully, and if you do not agree with any part of it, do not use our website. Thank you for trusting Chillab with your personal information.
